Frequently Asked Questions
Is Shopping on the Internet safe?
Using your credit card to buy over the Internet can be just as safe as using it to pay for dinner and a movie, as long as your Internet merchant takes the right steps to ensure your security.
To avoid any unpleasant surprises we have decided to support payments to PayPal. PayPal has more than 150 million accounts worldwide, so the credit card information is not shared by enabling you to pay in full safety.
For more information visit the PayPal website.
How are orders shipped?
Most orders are shipped within 24 hours after payment. Orders received on Saturday or Sunday will be shipped on the following Monday. Ground orders will arrive in 7-15 business days (after the item ships) depending on your location.
What if I did not receive a confirmation order email?
Sometimes, email we send you may end up in your SPAM folder. Check your Junk Mail or SPAM folder for the email. If you find it, make sure to mark it "NOT Spam."
Who sees my personal information? (Privacy Policy)
When you place an order with us, your personal information is secured and transmitted directly to us. We use this information to send the goods ordered, do not record any credit card.
We use cookies to store information about your shopping cart... products, quantities, etc. NO personal information is stored in cookies. For a more detailed copy of our privacy policy, click here.
What if I have a question about an order I placed?
Just send us an email. We'll be glad to answer any questions you might have.
What if I changed my mind about my order?
Again, just send us an email. We'll be glad to change or even cancel an order you've placed.
What payment types do you accept?
We accept payment via PayPal, that accepts a large number of different credit cards.
Can you ship to my hotel or motel?
Unfortunately we cannot ship to hotels, motels, or resorts where you may be staying on business or vacation.
